Gaming should be fun, not stressful. At 11hibaji, we believe every player deserves to enjoy gaming in a healthy and responsible way. Our tools and guidelines are here to help you do just that.
Our core commitments to ensuring the wellbeing of every player at 11hibaji
Set your own daily, weekly, or monthly deposit limits at any time. Limits take effect immediately once set. To increase a limit, a 24-hour waiting period applies to ensure decisions are made thoughtfully.
Set a maximum playtime for each session in advance. Once the limit is reached, the platform will automatically send you an alert. Taking breaks is an important part of healthy gaming habits.
Need a break? Take a temporary timeout. You can suspend your account for anywhere from 24 hours to 30 days. During this period, logging in or placing bets will not be possible.
If you feel you need a long break from gaming, use the self-exclusion option. Choose a period ranging from 6 months to 5 years. During this time, your account will be completely inactive and you won't receive any marketing communications.
11hibaji strictly prohibits anyone under 18 from accessing the platform. KYC verification is mandatory at registration. Parents can contact our support team for help restricting access on shared family devices.
Our trained support team is available 24/7. If you have any concerns about your gaming, don't hesitate to reach out. We offer confidential assistance — no judgment, no questions asked.
Responsible gaming means enjoying gaming as a source of fun — never letting it become a burden or a problem. At 11hibaji, we believe every player can make informed decisions about their own situation. Responsible gaming doesn't mean playing less — it means playing Play Smart।
Online gaming is growing rapidly in Bangladesh. People of all ages now turn to platforms like 11hibaji for entertainment. But like any form of entertainment, gaming needs a healthy boundary. Being able to recognize that boundary on your own — and stick to it — is what responsible gaming is all about.
Responsible gaming starts with knowing yourself. Ask why you're playing — is it for fun, or to win back what you've lost? If it's the latter, pause and reflect. Before you play on 11hibaji, build these habits:
There are warning signs that indicate gaming may be gradually slipping out of control. If you notice these signs in yourself or someone you know, don't ignore them. At 11hibaji, we always put player wellbeing above wins and losses.
The first step to addressing a problem is admitting that one exists. That takes real courage. From there, reach out to our Help Center or use 11hibaji's self-exclusion tool yourself.
If a family member suspects someone close to them is gaming excessively, approach the conversation with empathy rather than anger or judgment. 11hibaji also offers third-party exclusion — meaning a family member's account can be restricted with their consent.
If you're concerned that children may be accessing 11hibaji on a shared device, enable parental controls on the device and notify our support team. We'll act promptly.
We're more than just a gaming platform — we're building a responsible community. 11hibaji pledges never to encourage unhealthy gaming habits, to use automated technology to identify at-risk players, and to reach out proactively when needed.
Our responsible gaming team continuously monitors the platform. If any account shows unusual behavior, we proactively reach out to that player. This reflects our commitment to every member on our platform.
Need urgent help? If you're experiencing any gaming-related issues, reach out to us right away: support@11hibaji.com or Help Center Live chat with us on the page.
This example shows how limits can be tracked. Log in to your account to set your own limits.
Set LimitsOnly spend what you can afford to lose.
Set a timer on your phone to keep track of how long you've been playing.
Get up every hour, drink some water, and rest your eyes.
Set a win target for the day, and stop once you reach it.
Whatever you're going through, don't face it alone. Our team is always here for you.
Help CenterIf You Notice These Signs, Act Now
Repeatedly depositing beyond your set budget and finding yourself unable to stop.
Staying up late to play, with meals and sleep becoming irregular.
Spending less time with family and friends, and lying about your gaming.
Chasing losses with more bets, only to fall deeper into the red.
Feeling irritable, angry, or restless when you can't play.
Struggling to focus on work, studies, or family responsibilities.
11hibaji's self-control features are built with you in mind
Set your own daily, weekly, and monthly deposit limits. Reductions take effect immediately, while increases require a cooling-off period.
Set a limit on how much you can lose before your play stops automatically. This protects you from chasing losses and overbetting in the heat of the moment.
Decide in advance how long each login session will last. When the time is up, you'll be logged out automatically.
Pop-up reminders will appear at set intervals to let you know how long you've been playing.
Answer the questions below honestly — your responses are completely confidential
Answers to questions you might have
Every player at 11hibaji is safe and protected. Register today and get started with our responsible gaming tools.