11hibaji Terms & Conditions — What You Need to Know Before Playing

01. Introduction & Definitions

These Terms and Conditions ("Terms") form a legally binding agreement between 11hibaji ("we", "us", "the Platform") and the user ("you", "the Player"). 11hibaji is a trusted online gaming platform in Bangladesh, offering Sports Betting, Live Casino, slots, and a wide range of other gaming services.

Key terms used throughout these Terms & Conditions are defined as follows: "Platform" refers to 11hibaji's website and mobile application. "Account" refers to the registered user's personal gaming profile. "Bonus" refers to any free funds or rewards granted by 11hibaji. "Wagering" refers to the required wagering amount that must be met before bonus funds can be withdrawn.

11hibaji may update its Terms and Conditions at any time. When changes are made, we will notify you via a platform notification and, where necessary, by email. Continued use of the platform after any update constitutes acceptance of the revised terms.

02. Account Registration & Eligibility

To open an account with 11hibaji, you must meet the following eligibility requirements. These are mandatory — failure to meet any one of them may result in account termination.

• You must be at least 18 years old.
• You must reside in a country or region where online gaming is not prohibited.
• All information provided at the time of registration must be accurate and truthful.
• Each individual may operate one account only.
• If multiple accounts exist within the same household or family, you must notify us.

After registering, you will need to complete email or mobile verification. 11hibaji may request your national ID card, passport, or other documents for KYC (Know Your Customer) verification at any time. Withdrawals may be delayed until this verification process is complete.

03. Age Verification

11hibaji strictly prohibits anyone under the age of 18 from gaming on our platform. You will be required to confirm your age during registration, and we may request additional proof at any time — such as a national ID card, birth registration certificate, or passport.

If an account holder is found to be under 18, their account will be immediately closed and all funds in the account will be forfeited. We urge parents and guardians to keep underage family members away from this platform.

04. Deposit & Withdrawal Rules

Deposits and withdrawals on 11hibaji can be made via bKash, Nagad, and Rocket. The following rules apply to all financial transactions.

Your account must be fully verified before you can make a withdrawal. If you have claimed a deposit bonus, withdrawals may be restricted until the wagering requirements are met. 11hibaji reserves the right to investigate suspicious transactions in order to prevent money laundering.

05. Bonuses & Promotional Offers

11hibaji regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which are outlined in the respective offer details. General bonus terms are as follows.

• The welcome bonus is available once only and exclusively for newly registered players.
• The required wagering must be completed before bonus funds can be converted to cash.
• Wagering requirements are typically valid for 7 to 30 days.
• Not all games are eligible for bonus wagering — some games may be excluded.
• Attempting to claim the same bonus more than once may result in account termination.
• 11hibaji reserves the right to modify or cancel any bonus at any time.

06. Gaming Rules & Fairness

All game outcomes on 11hibaji are determined by internationally certified RNG (Random Number Generator) technology, ensuring every result is completely random and never predetermined.

For Sports Betting, 11hibaji accepts bets at the odds displayed on the platform. If an event is cancelled or a result cannot be determined, 11hibaji will take appropriate action and, where necessary, void the bet and return the stake.

In Case of Technical Issues

In the event of a server error or disconnection during gameplay, 11hibaji will do its best to provide a fair resolution. However, 11hibaji is not liable for issues caused by your internet connection. If you encounter any technical error during a game, please notify our support team right away.

07. Prohibited Activities

The following activities are strictly prohibited on 11hibaji. Involvement in any of these may result in permanent account closure and potential legal action.

• Using bots, automated software, or scripts to play games.
• Creating multiple accounts to exploit the bonus system.
• Using the platform for money laundering or any other illegal activity.
• Colluding with other players in a fraudulent manner.
• Attempting to interfere with or compromise the platform's security systems.
• Creating an account under a false identity or using a third party's account.
• Harassing or abusing other players.

08. Responsible Gaming Policy

11hibaji believes gaming should be a source of entertainment, never a means of income. We want every player to play within their own means and limits.

The following responsible gaming tools are available on 11hibaji, free of charge.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit for any given period.
• Session Limit: Set a time limit on how long you play in a single session.
• Cooling Off: Temporarily pause your account for anywhere between 24 hours and 6 weeks.
• Self-Exclusion: Permanently or indefinitely close your account.

09. Privacy & Data Protection

Protecting your personal information is one of 11hibaji's top priorities. We use 256-bit SSL encryption to keep your data safe. Your information is never sold to third parties.

We collect and use your information for the following purposes: account verification, payment processing, customer support, fraud prevention, and legal compliance. For more details on how we handle your data, please see our Privacy Policy Visit the page.

10. Account Closure & Suspension

11hibaji reserves the right to suspend or close any account without prior notice under the following circumstances.

• Any violation of the Terms & Conditions.
• Registering with false information.
• Suspected involvement in illegal activity.
• Failure to complete KYC verification.
• Suspicious financial transactions.

You may close your account at any time. Any pending withdrawals will be processed before the account is closed, however all bonus balances will be forfeited.

11. Limitation of Liability

11hibaji is not liable for any financial losses arising from gaming. Gaming is a risk-based activity and you play entirely at your own responsibility. In the event of technical errors or server outages, 11hibaji's liability is limited to the total amount wagered during that session.

11hibaji will not be liable for losses resulting from internet disconnection, device issues, or power outages. While 11hibaji is not directly responsible for issues caused by third-party game providers, we will assist in resolving them.

12. Changes to Terms & Contact Information

11hibaji reserves the right to update these Terms and Conditions at any time. For any significant changes, we will post a notice on the website and notify registered users by email. Updated terms take effect from the date of publication.

For any questions or concerns regarding our Terms and Conditions, please get in touch with us. Our support team is available 24/7, every day of the week.

• Email: support@11hibaji.com
• Help Center: Help Center Page View.
• FAQ: FAQ Find answers on the page.